IKON KOLLECTIVE

Privacy Policy

Effective Date: June 29, 2026

1. Introduction

At IKON Kollective ("we," "us," or "our"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit ikonkollective.com (the "Site") or make a purchase from us. By using our Site, you agree to the practices described in this policy. This policy may change from time to time — continued use of the Site after updates constitutes acceptance of the revised policy.

2. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our Site.

Information you provide:

• Name, email address, phone number, and shipping/billing address when you place an order or create an account
• Payment information (processed securely — we do not store full card details)
• Messages you send us via contact forms or email

Information collected automatically:

• Browser type, IP address, device type, and operating system
• Pages visited, time spent on the Site, and referring URLs
• Cookie and tracking data (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping updates
• Communicate with you about your account or purchases
• Send marketing emails and SMS messages (only if you opt in)
• Serve personalized ads on Meta, TikTok, and Google based on your browsing activity
• Improve our Site, products, and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties who help us operate our business, including:

• Shopify — our e-commerce platform (shopify.com/legal/privacy)
• Meta (Facebook/Instagram) — for advertising and pixel-based retargeting
• TikTok — for TikTok Shop and pixel-based advertising
• Google Analytics — for site analytics and performance tracking
• Klaviyo — for email and SMS marketing
• Shipping carriers (e.g., UPS, USPS, FedEx) — to deliver your orders

These third parties are only permitted to use your information as necessary to provide services to us and are required to maintain the confidentiality of your data.

We may also disclose your information to comply with any court order, law, or legal process, or to protect the rights, property, or safety of IKON Kollective, our customers, or others. If IKON Kollective is acquired or merged with another company, your information may be transferred to the new owners.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies — including pixels from Meta, TikTok, and Google — to:

• Remember your preferences and shopping cart between visits
• Analyze Site traffic and user behavior
• Serve relevant ads to you on other platforms (behavioral/interest-based advertising)

You can control cookie settings through your browser preferences. Note that disabling cookies may affect your experience on the Site. You can opt out of interest-based advertising from Network Advertising Initiative (NAI) members at optout.networkadvertising.org.

6. Email & SMS Marketing

If you opt in to marketing communications, we may send you emails or SMS messages about new products, promotions, and updates.

• Email: unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email
• SMS: reply STOP to any text message to opt out. Message and data rates may apply. Message frequency may vary.

We do not sell, rent, loan, trade, or otherwise transfer your phone number or SMS opt-in data to third parties for their own marketing purposes.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for a minimum of 5 years for tax and accounting purposes. You may request deletion of your data at any time (see Section 8).

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the email below. We will respond within 30 days.

9. California Privacy Rights

California residents have specific rights under California Civil Code § 1798.83 ("Shine the Light") and the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, share, or sell
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined by the CCPA. To exercise your California privacy rights, contact us at the email address in Section 12.

10. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption on all data transmissions. However, no method of transmission over the internet is 100% secure. You are responsible for keeping your account password confidential.

11. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. If we make material changes, we will notify you by email to the address on your account. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us 

IKON Kollective

Website: ikonkollective.com