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Shipping Policy

IKON KOLLECTIVE

Shipping Policy

Effective Date: June 29, 2026

Order Processing

Orders are typically processed and shipped the same business day or the next business day after purchase. Orders placed on weekends or holidays will be processed on the next business day.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Options

We currently offer the following shipping methods for all domestic (US) orders:

  • Standard Shipping — 5 to 7 business days after shipment
  • Priority Shipping — 2 to 4 business days after shipment

Shipping rates are calculated at checkout based on your order and location.

Carriers

We ship via a mix of carriers including UPS, USPS, and FedEx. The carrier used for your order is determined based on your location and the shipping method selected. You will be able to track your order using the tracking number provided in your shipping confirmation email.


Domestic Shipping Only

At this time, IKON Kollective ships to US addresses only. We do not currently offer international shipping. Check back for updates as we expand our shipping options.


Shipping Timeframes

Estimated delivery times are calculated from the date of shipment, not the date of purchase. While we do our best to meet these estimates, delivery times are not guaranteed and may be affected by carrier delays, weather, holidays, or other factors outside of our control.

IKON Kollective is not responsible for delays caused by the carrier once the order has been dispatched.

Lost or Missing Packages

If your tracking shows delivered but you have not received your package, please contact us within 4 days of the marked delivery date. We will work with the carrier to investigate the claim. Reports submitted after 4 days may not be eligible for a replacement or refund.

If your package appears to be lost in transit (no tracking updates for an extended period), please contact us and we will open a claim with the carrier on your behalf.

Address Accuracy

Please ensure your shipping address is correct at the time of purchase. IKON Kollective is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your address after placing an order, contact us immediately and we will do our best to make the correction before the order ships.

8. Contact Us

Questions about your shipment? Reach out to us to our email info@ikonkollective.com

IKON Kollective